Frequently Asked Questions

Everything you need to know about HexaVault

What is HexaVault?

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HexaVault is a secure password manager and personal information vault that allows you to store and manage your passwords, financial accounts, identity documents, and other sensitive information in one secure location.

How does HexaVault work?

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HexaVault works by encrypting your sensitive information and storing it in a secure vault. You can then access your information from any device with an internet connection.

Is HexaVault free?

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Yes, HexaVault is free to use for up to 50 information items. If you want to store more items or want to attach files then you can upgrade to Pro version with additional features for a small annual fee.

Is HexaVault secure?

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Yes, HexaVault is secure. We use industry-standard AES-256 bit encryption to protect your sensitive information. We follow zero-knowledge architecture so even we cannot access your data.

What happens if I forget my password?

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Since we follow zero-knowledge architecture, we cannot help you recover your password. However, you will have an option of creating an account recovery key which you can use to recover your vault if you forget your password.

How do I change my password?

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Changing the password is only possible on one of our Windows, Mac or mobile apps.

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